Dolphin Royal Swim Puerto Aventuras
You will learn interesting facts and get to swim with dolphins, play games with them, and caress these gorgeous gentle animals.
Being in the water with the dolphins and watching them jump out of the water and over a hurdle, gives you a sense of the power and grace these sea creatures possess.
Take a ride on a pair of dolphins! Just like something out a mythological tale you will be swept away on the snouts of 2 our beautiful dolphins. We call this the "Foot Push.” You will race across the surface of the water and experience the incredible power of these magnificent animals.
Included in your Royal Dolphin Swim | Back to Top
Dolphin Royal Swim
“The experience of a lifetime!” You will participate in the Footpush, Kiss, Dorsal Tow handshake, hug and still have free-time in the water with the incredible sea creatures.
Departures: Monday to Saturday
Swim Times are 9:00 AM, 11:00AM, 1:00PM 3:00PM
Duration: 60 minutes - Orientation and Facts 30 minutes. Water time with the dolphins 30 minutes.
| PICK UP FOR THE DOLPHIN ROYAL SWIM IN PUERTO AVENTURAS. |
| Cruise ship passengers: |
+ If your cruise ship is coming into Playa del Carmen pickup will be at the Plaza las Perlas.
+ If you ship is coming into Calica, pickup will be at the Calica Pier.
+ If your cruise ship is coming into Cozumel please Click Here!
|
Hotel guest: When you reserve we will advise you of the pickup time from your hotel.
Price Per person:
Dolphin Royal Swim Puerto Aventuras - Adult*/Children**: $149.00 USD
*Pregnant women are not allowed to participate.
**Children 8-12 must be accompanied by a paying adult.
Children under 8 are not allowed to participate.
Note: A map will be sent when you reserve showing where to go from your hotel or cruise ship to pick up the ferry to go to Isla Mujeres.
IMPORTANT NOTE:
Due to the popularity of the Dolphin Royal Swim we recommend that you make your reservation as far in advance as possible. Do not wait until you arrive in the area you probably will not get to do your Dolphin Royal Swim.
Transportation is available from your Playa del Carmen or Riviera Maya hotel for $10 per person.
Transportation must be paid in cash at check in. Request it on your reservation
FAQ for the Royal Dolphin Swim from Puerto Aventuras
Questions about transportation
Questions about the dolphin activity
Questions about Reservatoions and cancellations
Questions about arriving by cruise ship
Questions about transportation
How do I get from my hotel in the Riviera Maya to the dolphin swim area?
We have hotel pick up for the Dolphin activities. We will send you pick up times when you reserve.
I have a group of people is there a bus or a large van?
No problem we have 35 passenger buses and 12 person vans to move groups.
Back to Top | Back to FAQ
Questions about the dolphin activity
Can people that are not doing the dolphin swim watch?
Yes. There is a spectator area for people to watch the participants in the dolphin swim. Spectators do need to pay a $10 fee for the transportation from the hotel to the Dolphin area.
Where does actual activity take place?
In Puerto Aventuras there are canals that connect to the open sea. The Dolphin area is located in one of the protected waterways in a nice facility.
Back to Top | Back to FAQ
Questions about Reservations and Cancellations
What happens if my ship does not dock in Cozumel or docks late and I cannot make the Dolphin Swim?
How do I know you have space available?
If you reserve 7 to 10 days in advance you have a 99% chance we have space for you. We recommend you send in your reservation, complete with your credit card information, and if space is not available we will call or email you with when space is available. So be sure to include your phone number on your reservation form.
Is it possible to make a reservation when I get to the area?
We do recommend you make your reservations as far in advance as possible so that you are sure to get the trip when you want to go. During the high season from January to August there are many times we have no space available 2-3 days in advance. To make your reservation once you arrive in Cancun call us at 898-4312 or if you are outside Cancun in the Riviera Maya call us at 01-998-898-4312, and from the states 1-800-860-5917.
What is your cancellation policy?
You can cancel any trip up to 24 hours before departure and only pay a 5% administrative processing fee. If the trip is cancelled because the port is closed by the port captain due to weather then you will receive a 100% refund. Click Here! To see all Cancellation and Change Policy.
Is the pricing on the website correct?
Yes. The prices are accurate and complete meaning that there are no additional charges. Our guarantee is that you will not pay more than that published price on our website. At the end of the tour a tip is optional and is generally 15% - 20% of the price depending on how much you like the tour and the service provided by your crew.
I send in a reservation with my credit card and what happens?
Once you send a reservation we confirm that there is space available. Then we charge your card. We then put the confirmation number on a coupon or voucher and send it to you in an email. You print it and that is your paid receipt for the tour. You present the coupon at check in.
What happens if there is no space in the day or time I want?
If there is no space for the day and time you want we will not charge your card. We will call or email you immediately and make a recommendation as to when you may be able to do the event.
Should I send in my credit card with the reservation?
Yes because you have a much better chance of getting the tour the less time that goes by before the departure. If there is no space available we will not charge your credit card but advise when the tour is available closest to the date you want. If you send in a reservation form without a credit card number inquiring about availability then we respond, simply more time passes giving the tour more time to fill up. Again once you are ready to reserve it is best to send your reservation with a credit card. Please remember no reservation is made until we have payment via your credit card or by other means.
How can I check the status of my reservation?
It is our objective that you know what is happening with your reservation. We will send you an update if we are going to be than 48 hours getting you a response. If 48 hours has gone by and you have gotten no update or coupon please call 1-800-860-5917 from the USA and Canada or +52-998-898-4312 from the rest of the world. If you are already in Cancun our local number is 898-4312 and if you are outside Cancun dial 01-998-898-4312..
Back to Top | Back to FAQ
Questions about arriving by Cruise Ship
We are arriving by cruise ship in Cozumel. Will we be able to take this tour?
Please click here for How to do a Dolphin Activities in Cozumel.
We are arriving by cruise ship to Playa del Carmen - Calica. Will we be able to take this tour?
If you arriving at Playa del Carmen you are a short 15 minute taxi ride away from the Dolphin area in Puerto Aventuras and you will have time to do your swim there.
How do we get to the Dolphin Swim area from the Ship n Playa del Carmen?
When you arrive by cruise ship you will disembark and there will be a Dolphin Representative waiting for you with a sign. They will pick you up and take you by van to Puerto Aventuras.
We are arriving by cruise ship to Calica. Will we be able to take this tour?
If you arriving at Calica you are a short 15 minute taxi ride away from the Dolphin area in Puerto Aventuras and you will have time to do your swim there.
How do we get to the Dolphin Swim area from the Ship in Calica?
When you arrive by cruise ship you will disembark and there will be a Dolphin Van waiting for you. Please look for the van which has Dolphin Discovery painted on it. The van will take you to Puerto Aventuras for the actual dolphin swim.
Back to Top | Back to FAQ
