Located
on the southern end of Isla Mujeres (Island of Women), Garrafon
is where in 1517 the Spaniards found nothing but mysterious
feminine statues, verdant ocean cliffs and jewel-colored waters.
Thus this fabled island received its name. It is here is where
we invite you to “Wake up your senses:”
SEE– Fabulous shades of blue in the Caribbean Sea.
See the sites of a magical island and enjoy its historical
surroundings …
SMELL – The local flowers and the salt of the sea as
this delightful corner of paradise rejuvenates you …
HEAR – The gentle sounds of the Caribbean as it gently
caresses the island’s shores.
TOUCH – Some of the softest whitest sand in the world
that will gently massage you feet as you walk the shores of
this once famous pirate refuge. You will be refreshed and
reinvigorated in the warm sun-drenched waters of the Caribbean
Sea.
TASTE – The Island’s fare in Garrafon’s
ample buffet line, snack bar and the open bar. (Open bar all
day includes: Mexican Beers, Rum, Tequila, Vodka and Gin.)
Your visit to paradise is not complete without visiting this
“corner of paradise.”
Choose from two different Garrafon Programs:
GARRAFON
DISCOVERY
ROYAL
GARRAFON
The Items included
in the Garrafon Discovery:
* Transportation aboard the “Garrafon Express”
to Garrafon Park
* Light Breakfast on the beach before departure (Pastries,
coffee and juice)
* Open Bar all day – National Liquors (Mexican
Beers, Tequila, Rum, Vodka and Gin)
* Lunch Buffet
* Snacks of hamburgers and hot dogs
* Hammocks
* Kayaks
* Lockers
* Swimming pool with panoramic view
* Rope Crossing in the ocean
* Tour the historical southern tip of the Isla Mujeres
“Island of Women”
* Tour to the town’s center on Isla Mujeres
* Snorkel equipment – a new snorkel yours as a
souvenir
GARRAFON DISCOVERY
Departures Day: Tuesday, Wednesday, Thursday, Friday,
Sunday
Departure Time: 9:00 AM and 11:00 AM
Return Times: 3:00 P.M. 5:30
Round Trip Transportation is available from
the Riviera Maya for $15.00 USD per person, must be
paid in cash at departure on boarding the van.
Note: A map will be sent
when you reserve
showing where to go from your hotel.
(Please note the
additions to the ROYAL GARRAGON option).
The Following are the additions for the Royal
Garrafon:
Transportation aboard the “Discovery
II” exclusively for Royal Garrafon guest to
the Garrafon Park.
American style breakfast aboard the “Discovery
II.”
Towels
Climbing Tower
Bicycle Tour
Crossing on a “zipline”
“Fantasy Snorkel” – with
sharks and rays.
The Items included in both options.
* Open bar all day – National Liquors
* Lunch Buffet
* Snacks of hamburgers and hot dogs
* Hammocks
* Kayaks
* Lockers
* Swimming pool with a panoramic view
* Rope crossing in the ocean
* Tour the historical tip of the island
* Tour of the center of Isla Mujeres
* Snorkel equipment – a new snorkel is yours as
a souvenir.
ROYAL GARRAFON
Departures Day: Tuesday, Wednesday, Thursday, Friday,
Sunday
Departure Time: 9:30 AM
Return Time: 5:30 PM
Prices:
Royal Garrafon – Adult $89.00 USD Royal Garrafon – Child (5-12
Years) $65.00 USD
Round Trip Transportation is available from
the Riviera Maya for $15.00 USD per person, must be
paid in cash at departure on boarding the van.
Note: A map will be sent
when you reserve showing where to go from your hotel.
GARRAFON PACKAGES : "Garrafon
Packages" include the Garrafon Park option of your choice
and one Dolphin activity available on Isla Mujeres. To see
details of the dolphin activities included in the Garrafon
Packages please click on the links below.
Is our day free or is this a structured tour? The tour can be as structured or as
unstructured as you want. While there are planned activities
you are free to do as you like. Lie on the beach, snorkel or
just walk the many paths in the park - you decide.
There is a shopping trip to the town on Isla Mujeres. This is
a two hour trip which is part of your tour if you desire to
go. The shopping trip departs at 2:00 PM and returns at 4:00
PM.
How is
the snorkeling? The snorkeling is some of the best in the area. You will
snorkel in the open Caribbean protected by the island and
you will enjoy a fantastic array of brightly colored fish
on the coral reef. Your snorkel equipment is included and
you get a new snorkel to keep.
Can I snorkel all I want? Yes, if snorkeling is your idea of a perfect day, go for
it. Your day is flexible. You do what you want.
How far in advance should
the tour be booked? When you know your vacation schedule we recommend you
make your tour reservations. This tour we recommend you reserve
one week in advance.
Can I reserve when I arrive
in Cancun? Yes just call from your Cancun hotel 887-3414 or 887-8069.
To call us from outside Cancun dial 01-998-887-3414.
We do recommend that you reserve in advance so that you get
what you want when you want. For this tour we recommend your
reserve one week or more in advance.
What is your refund policy in the event I must cancel? You may change any tour 24 hours or more before the departure
time and incur no penalty. You may cancel any tour up to 24
hours before departure time and only be charged a 5% credit
card charging fee. Tours canceled due to weather or by the
tour operator get a 100% refund.
Do you have hotel pickup? Hotel pickup is not included in this
tour. Your transportation options are:
Take the bus that stops on
the main boulevard in front of your Cancun hotel for about
60 cents USD per person.
Take a taxi to the departure
point. The price will vary depending on your where your
hotel is located. We will send a map when you reserve.
We can offer you private round
trip transportation from your hotel for an added cost of
$60 for up to 7 people and $72 for up to 14 people. Please
put that you want the transportation in the comments box
on the reservation form.
Where is the departure point
in Cancun? When you reserve we will send you a map showing your hotel
and the departure point. Do not worry it is easy.
What boat takes us to Isla Mujeres and how long is the ride? You will step aboard the Garrafon Cruise which is a 90
foot yacht designed to carry large groups of people in comfort.
The trip to Isla Mujeres is about 40 minutes during which
time the bar and bathrooms are open.
I see the Garrafon Cruise departs at 5 PM for the return to
Cancun. Can we leave later? The last return departure is at 5 PM. Should you decide
to stay longer and enjoy Isla Mujeres outside the Garrafon
park (the park closes at 5 PM) you are free to do so. However
you will need to buy a ferry ticket to return to Cancun. The
ferry runs to Cancun up until 10 PM.
What is included in the buffet lunch? The buffet is one of the most complete
buffets you will encounter. It has soups, salads, cold meats,
seafood, chicken, pork, beef, and vegetables, breads, tortillas
and deserts. You will have a great variety and you will not
leave hungry.
What is included in the open bar? The open bar is one of the most complete in Cancun. Not
only will get the usual rum drinks, but also scotches, vodkas,
tequilas, beers, and wines as well as all prepared drinks such
as piņa coladas, and margaritas and all your favorites, just
ask.
How do I know you have space available?
If you reserve 7 to 10 days in advance you have a 99% chance we have space for you. We recommend you send in your reservation, complete with your credit card information, and if space is not available we will call or email you with when space is available. So be sure to include your phone number on your reservation form.
Is it possible to make a reservation when I get to Cozumel?
We do recommend you make your reservations as far in advance as possible so that you are sure to get the trip when you want to go. During the high season from January to August there are many times we have no space available 2-3 days in advance. To make your reservation once you arrive in Cozumel call us at 01-998-898-4312, and from the states 1-800-860-5917.
What is your cancellation policy?
You can cancel any trip or tour up to 24 hours before departure and only pay a 5% administrative processing fee. If the trip or tour is cancelled by the operator you will receive a 100% refund or we will reschedule at your request. Click Here! To see all Cancellation and Change Policy.
Is the pricing on the website correct?
Yes. The prices are accurate and complete meaning that there are no additional charges. Our guarantee is that you will not pay more than that published price on our website. At the end of the tour a tip is optional and is generally 10% - 15% of the price depending on how much you like the tour and the service provided.
I send in a reservation with my credit card and what happens?
Once you send a reservation we confirm that there is space available. Then we charge your card. We then put the confirmation number on a coupon or voucher and send it to you in an email. You print it and that is your paid receipt for the tour. You present the coupon at check in.
Should I send in my credit card with the reservation?
Yes because you have a much better chance of getting the tour the less time that goes by before the departure. If there is no space available we will not charge your credit card but advise when the tour is available closest to the date you want. If you send in a reservation form without a credit card number inquiring about availability then we respond, simply more time passes giving the tour more time to fill up. Again once you are ready to reserve it is best to send your reservation with a credit card. Please remember no reservation is made until we have payment via your credit card or by other means.
How can I check the status of my reservation?
It is our objective that you know what is happening with your reservation. We will send you an update if we are going to be than 48 hours getting you a response. If 48 hours has gone by and you have gotten no update or coupon please call 1-800-860-5917 from the USA and Canada or +52-998-898-4312 from the rest of the world. If you are already in Cancun our local number is 898-4312 and if you are outside Cancun dial 01-998-898-4312.
Can children under 8 do a dolphin activity?
For the Royal Dolphin Swim all children must be 4 feet or 120 centimeters tall to participate.
For the Royal Dolphin Swim all children under 12 must be accompanied by a paying adult.
For the Dolphin Swim Adventure all children 8-12 must be accompanied by a paying adult.
For the Dolphin Swim Adventure children under 8 are not allowed to participate in this activity.
For the Dolphin Encounter children 2 – 8 must be accompanied by a paying adult.
What time will we do our dolphin activity?
We will arrange your dolphin activity at 12:00 noon unless otherwise indicated on your e-ticket or voucher that we send you.
Do we do the dolphin activity at the Garrafon Park?
Located
on the southern end of Isla Mujeres (Island of Women), Garrafon
is where in 1517 the Spaniards found nothing but mysterious
feminine statues, verdant ocean cliffs and jewel-colored waters.
Thus this fabled island received its name. It is here is where
we invite you to “Wake up your senses:”
